Privacy Policy

At HeavenBorn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through payment providers)
Order history and purchase information

We may also collect certain technical information such as your IP address, browser type, and device information to improve website performance.

2. How We Use Your Information

The information we collect may be used to:

Process and deliver your orders
Communicate with you regarding your purchases
Provide customer support
Improve our products, services, and website experience
Send updates, offers, or promotional messages (only if you agree)

3. Sharing Your Information

HeavenBorn does not sell, rent, or trade your personal information.

We may share necessary information with trusted third-party services such as:

Payment processing providers
Shipping and delivery partners
Website hosting and analytics services

These partners only receive the information required to perform their services.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve our services.

You can choose to disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to request access to the personal information we hold about you. You may also request corrections or deletion of your personal data where applicable.